Leading in Cloud Collaboration

From Berlin to Madrid, from Paris to New York – employees in different locations who want to work together must rely on digital services like unified communications and collaboration solutions (UCC). But not every provider has what it takes to offer such services internationally. Against this backdrop, the market research company GlobalData has rated T-Systems’ UCC services as “very strong” in the global market. The U.S. consulting company examined and compared a number of leading collaboration and communications products and services. The Deutsche Telekom subsidiary fell just one step below the highest ranking level.

“T-Systems provides a wide range of UCC functions (voice, video conferencing, e-mail, fax, messaging, chat and social collaboration) from market-leading manufacturers,” the analysts wrote in their report. The private cloud services scored well in particular, including the Dynamic Services for Unified Communications and Dynamic Services for Collaboration. The analysts said that these services could increasingly measure up to public cloud services in terms of prices. T-Systems’ partners include Cisco, Microsoft, Avaya, Swyx and NFON.

The service range is designed with every size of company in mind. “T-Systems is able to scale the UCC services for multinational companies with the same platforms and solutions from the private cloud ,” says Ian Grant, Senior Analyst for Enterprise Mobility Europe at GlobalData. The Telekom subsidiary also meets the needs of small and medium-sized enterprises (SMEs), he notes: including with a package based on a Cloud TC system from NFON AG that can be combined with a central SIP trunk – the PBX line of the All IP age.

The analysts described T-Systems’ recently announced partnership with BT (British Telecommunications) as a special global competitive edge because both companies may use the other's network. This boosts the geographic range of the Deutsche Telekom subsidiary by 60 percent and enables it to offer other UCC services at new locations, they say. GlobalData also praised T-Systems for the investments it is making to expand its Europe-wide network and to convert the infrastructure to All-IP.

 

GlobalData is a global market and competitive intelligence company formed in early 2016 following the consolidation of a series of well-established, highly-respected data and insights solution providers. GlobalData has compared and rated leading products and services offered in the collaboration and communications market each year in product assessments for over ten years. In this analysis, experienced analysts review publicly available product information and do primary research with providers, customers, retailers and partners.